What is the age range for cognitive assessments?
For Telehealth the minimum age is 6+.
For face to face assessments in the clinic the minimum age is 2 years and 6 months.
The maximum age is 90 years.
For face to face assessments in the clinic the minimum age is 2 years and 6 months.
The maximum age is 90 years.
Do you accept NDIS funding for therapy and assessments?
We accept plan and self-managed NDIS clients for therapy and assessments.
Please check with your NDIS manager to ensure this service is covered as part of your plan.
Please check with your NDIS manager to ensure this service is covered as part of your plan.
Do you accept SIRA Workers Compensation, NSW and workcover victoria?
Our practitioners are accredited for State Insurance Regulatory Authority (SIRA) throughout NSW and for Workcover Victoria.
DO YOU ACCEPT PRIVATE HEALTH INSURANCE?
Please check with your insurance provider to ensure this service is covered as part of your insurance. A receipt for the service will be provided at the end of the treatment for claiming by the client.
WHAT ARE THE FEES?
Assessment fees vary depending on the type.
Therapy appointments are $250 for the initial appointment and $230 for each further appointment for 50 minute sessions. This fee is significantly lower than the recommended fee of $311 set by the APS National Schedule of Recommended Fees (2024-2025). Your payment and rebate will be processed securely via encrypted practice management platform, Halaxy. The practice will collect your credit or debit card details prior to the first session and store them in Halaxy for ease of processing. Information regarding Halaxy's security and privacy can be found online at https://www.halaxy.com/article/privacy
Therapy appointments are $250 for the initial appointment and $230 for each further appointment for 50 minute sessions. This fee is significantly lower than the recommended fee of $311 set by the APS National Schedule of Recommended Fees (2024-2025). Your payment and rebate will be processed securely via encrypted practice management platform, Halaxy. The practice will collect your credit or debit card details prior to the first session and store them in Halaxy for ease of processing. Information regarding Halaxy's security and privacy can be found online at https://www.halaxy.com/article/privacy
How do I get a rebate from Medicare for Psychological Therapy?
You must obtain a Mental Health Care Plan from a GP. Currently, ten sessions per year are provided by Medicare. The minimum rebate for session is $96.65. This rebate increases, depending upon the Medicare threshold for the client.
How do I get a Medicare rebate for Assessments?
Medicare do not provide rebates for psychological assessments. The actual assessment costs do not attract a rebate through Medicare but may be claimable via private health insurance. Currently, a specific referral from a psychiatrist or paediatrician, can attract 4 sessions for assessment to assist with diagnostic formulation and contribution to a treatment and management plan for complex neurodevelopment disorders (such as Autism Spectrum Disorder) or eligible disability services.
Do you claim the Medicare rebate?
Payment is taken via Halaxy. The Medicare rebate is forwarded onto Medicare on your behalf, with a receipt emailed to you. The Medicare rebate is placed into the account you have linked with Medicare.
What if I need to Cancel or reschedule an appointment?
If you need to cancel or reschedule an appointment, please contact the practice as soon as possible.
Cancellation and No Show fees are charged according to guidelines set by Australian Psychological Society (APS) and apply as follows:
This information is provide in the intake form when a new client attends. By signing the intake form, these conditions are agreed.
Cancellation and No Show fees are charged according to guidelines set by Australian Psychological Society (APS) and apply as follows:
- Cancellation of an appointment given with less than 48 hours notice of the appointment: 100% of the session fee applies
- Missed appointments (no show within 20 minutes of the booked appointment time): 100% of the session fee applies
This information is provide in the intake form when a new client attends. By signing the intake form, these conditions are agreed.
How do I pay?
- For face to face sessions in the clinic, payment is made at the end of the session via Halaxy, cash (using correct denominations), or direct transfer.
- For Telehealth sessions payment occurs automatically via Halaxy during the session.
- For NDIS clients using a plan manager, an invoice is sent to the plan manager.
- For NDIS clients who are self managed, payment will occur at the end the session.
- For assessment services, payment is to be made prior to the initial assessment appointment. When making the first appointment booking, an invoice will be sent with the total costs and process outlined.
What if i need a letter written by the psychologist?
At times you may need a letter written summarising the treatment or symptoms. This can be written during the session or provided at a cost. However, at least three sessions are required to ensure the correct formulation is gathered.
Where is the clinic located?
For face to face appointments the clinic is located at 17 Yuilles Road, Mornington, Victoria, 3931. The rooms are managed by Enhanced Psychotherapy who lease rooms to individual practitioners. When you arrive at the address you will see Boo.Co on the building and signs for Enhanced Psychotherapy. Please enter and wait for the psychologist to collect you.
